What does the course entail?

This is a two-day course in a classroom setting. The first day covers topics such as water chemistry, pool calculations, filters and pumps, risk and liability and more. The second day covers a review of pool calculations, governmental state codes, spas, management and maintenance and the CPO® Certification exam.

What should I bring to class?

You must bring a photo ID, calculator, pen and paper, along with your handbook (if received prior) and your confirmation information.

What is the exam like?

The exam is a three-hour open book, open note exam. It consists of multiple choice, true and false, and a pool calculation section. You need a 75 percent to pass. You can check out sample problems here.

What are the hours of the class?

The hours are 8:30 AM to 5 PM both days. Once you are done your exam on the second day, you may leave.

Where is the class being held?

On our schedule, you can see the target area where the class is being held. Once you register, you will receive directions to the exact location.

What should I wear to class?

This course is provided in a classroom setting. Please wear comfortable clothing, as you will be sitting most of the time. You will not be in a swimming pool so swimwear is not required.

What course materials do I receive prior to the class?

In the mail, you will receive a book, confirmation letter, sample course schedule and directions to the class site. In the mail, you will receive a book, confirmation letter, sample course schedule and directions to the class site. Books are only shipped to the home address. If the book is lost by the recipient when shipped to the home address, a new book must be purchased for $75.00. If you want the materials shipped to the business address and they are lost by either the shipper or recipient, a new book must be purchased for $75. Books will not be sent during the late period, which is the two weeks before the start of the class.

For International locations, there is an additional Shipping fee via USPS if selected for orders received prior to two weeks of class. Book delivery is not guaranteed per USPS and new book may need to be purchased or borrowed at class if you choose this option and is not received.

When do I find out my grade?

You will find out your exam grade at the class. Once you are finished your exam, you hand it in to the instructor and it will be graded while you fill out an instructor evaluation form. Once you hand in the form, you will receive your grade and your test to review. However, you must not leave with your exam. If the instructor does not have your exam to be processed, you will not receive a certification.

What is the online training?

The online training covers all 18 chapters in the Pool and Hot Tub Alliance Pool & Spa Operator™ Handbook.  There are 8 online lessons associated with the CPO® Certification course. There is a test at the end of each lesson, for which you must achieve a 80% on each, otherwise you have to review material again and retake the test. You can take up to 6 months to complete the online course.  You can sign in and out as many times as you want.  A copy of the handbook is provided as an e-book in your account. Once you complete all the lessons, you are then able to print a certificate of completion for the online portion. You then have 6 months to complete your training with an instructor and take your exam. This certificate must be presented at the Day 2 classroom training in order for admittance and to take the exam.

How do I do the online training?
  • Once you have purchased and paid for the online training through Pool Operation Management you will receive an email with your login credentials within 24 hours and directions to access the CPO Fusion course.
  • To access your training please go to: www.phta.org 
  • Once you are at the training site, please click the login button in the upper right hand corner.
  • Enter user name and password that were provided in the email from PHTA.
  • Once logged in, please click on the Education Tab in the upper right hand corner.
  • You then will be taken to your Education Portal where you can access the CPO Fusion Course.
  • You can sign in and out as many times as you want for six months.
  • Once you complete the course, you will receive a Record of Completion.
How long is the certification valid?

The certification is good for five years and is a national certification, which means you can use your CPO® Certification in any state that it is accepted and required.

When will I receive my certification?

If you pass the exam, you will receive a congratulations letter usually within one-week of taking the exam. This will serve with your local health department until you receive your certificate, which will arrive in 4 – 8 weeks from when you took your exam. Your certificate is issued directly from the Pool and Hot Tub Alliance (formerly NSPF® and APSP) in Colorado.

How much is the course?

Early registration, which is registering before two weeks of the start of the course, is $380.00. This includes shipping and handling for the book. If you register late (within two weeks of the start of the class), there is a $25 late fee. If you already registered for one class and would like to switch to another, there is a $35 transfer fee. Again if you are transferring in the late period, there is an additional $25 late fee.

How do I pay?

Our policy is that payment must be received prior to the class. If you are paying by credit card, please call us at 732-451-1040 or click here. If you are paying by check, mail in the registration form filled out in completion with the check to Pool Operation Management, 231 Chambersbridge Road, Unit C, Brick, NJ 08723.

Who do I make my check payable to?

Checks are made payable to Pool Operation Management.

What is your refund policy?

In the event that you cannot attend, a refund may be requested 14 days before the course. However, there is $35 cancellation fee. Within 14 days of the course or if you fail to attend, no refund will be given. ONLINE TRAINING IS NON-REFUNDABLE.

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