COVID-19 INFO FOR POOLS & SPAS & VIRTUAL ONLINE TRAINING AVAILABLE! Learn More!

Due to COVID-19, we are permitted to offer The Certified Pool/Spa Operator® Certification virtually. The course covers all the same topics as the in-person class such as water chemistry, pool calculations, risk and liability, management, pumps and filters, etc. It includes access to an E-book for the exam, handouts emailed prior to your session, and a certification if you successfully pass the exam. A book will be shipped to you home address but due to COVID-19, book shipments may be delayed. 

This will be a live session via Zoom. You will need to download this application prior to the seminar. You can participate via your computer, phone, or tablet, but need an internet connection and you MUST HAVE A WEBCAM!

 

THERE ARE TWO OPTIONS:

1)    You can attend a live virtual two-day class led by an instructor online followed by a proctored open book, open note exam on the second day. This option is $320.00.  Register Here for Two Day Virtual Online Training

2)    You can purchase an online training code and complete the class training as a webinar that includes audio instructions, quizzes, and videos. Then, you must attend a live virtual one-day review session online, followed by a proctored open book, open note exam. This option is $365.00. 

Register for the Online Primer ($165.00)

Register for the One Day Virtual Online Training
(must complete online primer prior to class) ($200.00)

 

When you enroll in a course, you will receive an invitation to join the class and receive class notes via email prior to your class date. You will need to ensure that you are registered and all your contact information is verified, so it is imperative that you return our phone calls and respond timely to our emails. You will be required to show your ID (and online certification of completion if applicable) to the instructor during the registration process.  We will limit our classes to 30 people per class and it is first come, first serve on enrollment. We will add as many classes as needed to meet demand, as we have multiple instructors available to teach the courses. 

Due to the health crisis, handbook shipments are delayed from the provider. However, you will receive a link to use a flip E-book for the exam. This flip E-book is not downloadable or printable, but can be viewed at anytime. If you have your own manual, you can use it for the exam. If your order included the physical handbook, it will be shipped to you when available from the Pool and Hot Tub Alliance. 

The second day of class you will attend and will have a review of pool calculations, go over your governmental state code and take your exam. It is a three hour exam, open book-open note. You need a 75 percent to pass. Once you pass, you will receive a national certification in 4-6 weeks. It is valid for five years.

If you pass, you will receive a national certification good for five years. Massachusetts only accepts virtual training as valid for three years. Check with your state or local health department to ensure your state will accept your certification if obtained virtually. NOT ALL STATES ACCEPT THE VIRTUAL PROGRAM. This list may not be complete or current, so please check yourself.

 

VIRTUAL TRAINING FAQS

What does the virtual course entail?

This Certified Pool/Spa Operator® Certification course is a live virtual ZOOM class (Eastern Time Zone). It includes access to an E-book for the exam, handouts emailed prior to your session, and a certification if you successfully pass the exam. A book will be shipped to you home address. Due COVID-19, book shipments may be delayed.

What do I need for the virtual class?

This will be a live session via Zoom. You will need to download this application prior to the seminar. You can participate via your computer, phone, or tablet, but need an internet connection and you MUST HAVE A WEBCAM!  You need to be able to fully utilize your computer on your own as when you test you are not permitted to have anyone else in the room with you. You also need to download handouts that will be emailed and have a photo ID.

What are the hours of the virtual class?

The class is 8:30 – 500 PM, Eastern time. There is a night class frmo time to time, but that class is available as a seperate registration.

What is the difference between the one day and two day virtual class?

The virtual two day virtual class follows the same schedule as the in-person two ay class. The one day virtual class requires you to take the online primer training prier to attending the one day virtual class. The live virtual one day class is review and Q&A. Then, each virtual class is followed by a proctored open book, open note exam.

How much is the course?

The two-day virtual class is $320.00 (early) and $345.00 (late). The one day virtual class and primer is $365.00 (early) and $390.00 (late).

What happens once I register for the virtual class?

When you enroll in a course, you will receive an invitation to join the class and receive class notes via email prior to your class date. You will need to ensure that you are registered and all your contact information is verified, so it is imperative that you return our phone calls and respond timely to our emails. You will be required to show your ID (and online certification of completion if applicable) to the instructor during the registration process.  We will limit our classes to 30 people per class and it is first come, first serve on enrollment. We will add as many classes as needed to meet demand, as we have multiple instructors available to teach the courses.

What is the virtual class like?

Please log in between 8:10 – 8:25 am on the first day. You will be put into a waiting room. The Instructor will bring you into the meeting one at a time to check IDs at the beginning of class. You will need to turn your camera on to show your face and have a valid ID ready. If you do not have a camera for your computer, you would need to go into the meeting via Zoom on your phone to show your ID. Then, you can sign back onto the computer to receive the online training without video of you. When you are signed in, your sound will be muted. The instructor will un-mute you during the registration process, but again mute you for the presentation.

If you have questions during the class, you have the ability to raise a virtual hand. When that happens, the instructor will un-mute you to ask the question. Also, the instructor will un-mute all students at the end of each section to see if there is any other questions about that section, or your pool specifically pertaining to that section. In smaller classes, the instructor may allow you to un-mute yourself during the section to ask questions, but be mindful of background noises that may give feedback (Audio on phone & computer together, TV, kids, pets, etc.)

On the first day students will be sent an email containing their personal login for the Test Trac account for the exam. The voucher number you need WILL NOT BE SENT UNTIL DAY TWO, DIRECTLY BEFORE YOUR EXAM IS TO BEGIN.

There will be intermittent breaks, as well as a half hour for lunch. It is your responsibility to return from those breaks promptly, as the session will continue as scheduled whether you have returned to your device or not.

How do I take the exam?

At the end of the class, the instructor will ask for any final questions. Once done, students will be sent an email with the login information for Test Trac. Students will take a 5-minute break while the instructor will email your Exam Voucher to the email you provided the office staff. YOU WILL NEED TO HAVE VIDEO ON YOURSELF DURING THE EXAM! (NO VIDEO = NO EXAM) Instructor will give brief instructions and begin to proctor the exam.  You will have three (3) hours to complete & submit. You only get one attempt per voucher. Any questions during the exam you will direct chat with the instructor on Zoom.  When you are done with the exam, it will provide you a grade and pass/fail.  Then you can sign out of the exam program and Zoom.  We will email you a Congrats Letter in the coming days and the PHTA will email the actual CPO® certificate once we have submitted the class materials. IT IS REQUIRED THAT YOU SET UP YOUR TEST TRAC EXAM ACCOUNT AT LEAST A DAY PRIOR TO THE EXAM. ALL STUDENTS TAKE THE EXAM AT THE SAME TIME SO THE CLASS CANNOT WAIT FOR YOU TO SET UP YOUR ACCOUNT.

How do I use ZOOM?

If you are unfamiliar with Zoom training, please log onto www.zoom.us to view the site and familiarize yourself with the site. (They also have short tutorial videos) You can test your microphone & audio here:

https://support.zoom.us/hc/en-us/articles/115002262083-Joining-a-test-meeting

You can also go this website for Zoom tips and shortcuts (like ALT+V to turn video on/off & ALT+A to turn audio on/off):

https://www.lightscameralive.com/blog/zoom-shortcuts

VIRTUAL TRAINING DATES

DATE
April 21 (FULL)
April 24-25 (FULL)
May 4-5 (FULL)
May 13 (FULL)
May 20-21 (FULL)
May 22-23 (FULL)
May 25-26 (FULL)
June 5-6 (FULL)
June 11
June 17-18
June 24-25
July 7-8
July 14-21-28-August 4-11 (5 Session Night Class -6-9 PM Eastern)
July 17-18
July 27
July 29-30
August 12-13
August 19
August 21-22
August 26-27

What Our Students Are Saying

  • I want to say thanks for doing an incredible job as a teacher for the recent class. You were so awesome that even I, with a 95% hearing loss, could hear you and understand you. I was so nervous because of my hearing loss. Because you were such a good teacher, I passed and I loved every minute of it and i want more. I learned so much, thanks to you. I was able to maintain and clean my hotel pool, but now i understand on whole another level and love it. Aloha!

    C. Graham Hawaii
  • Wanted to say thanks for a great class, you were one of the best instructors I have ever had, hands down!  I will refer friends and pool companies I come in contact with over to your course, I think they could definitely use some classroom training.

    M Filippi New Jersey
  • Trevor was 'real world', funny and kept the class lively while providing a lot of info!

    N. Wajnowski Connecticut
  • Quality, informative class that has given me new perspective for needed reform for more effective future practice.

    C. Lake New York
  • Class was well developed going hand in hand with the book. The instructor was thorough and very helpful making complex theories seem easy.

    J. Harper Pennsylvania
  • Instructor's knowledge base is in depth.

    J. Gaines Maryland
  • Thank you very much. I also wanted to say that I thought the class/information was very well presented. I was given the job of CPO and know nothing about caring for a pool other than how to swim in it! There was a lot of information presented during the class but now I can look through the data and use what I need to operate our pool. Trevor was an excellent instructor!

    Jane New Jersey
  • Please express my thanks to Trevor for a worthwhile class. His presentation and class management skills are excellent. As a person who never owned or worked on a pool I found the course most informative and helpful. An excellent foundation.

    J. Nichols New York
  • As with any course, the instructor can make or break it. As in the past, Pool Operation Management made the course.

    S. Francis New Jersey
  • Trevor is awesome. He's always able to answer any questions with ease and gives great ideas from his experience.

    J. Butler Florida
  • Great class, very knowledgeable, I liked the fact that he spoke of "hands-on" experiences in dealing with pools.

    S. Myers Maryland
  • Trevor has a good sense of humor, gets the points across well, and is very insightful. He obviously knows his stuff. The course is well run, this was a great program

    J. White New Jersey
  • Thanks for the light hearted approach and using personal experiences to pass along the information

    S. Sobczak New Jersey
  • Trevor did a very good job tailoring the class to us as health officials, and this class has helped us gain knowledge to perform our job duties

    L. Zweimiller Maryland
  • (Trevor) is very well informed, personable, and likeable. Very clear and concise in his presentation, and willing to help all students in need. Top notch!

    V. McVeigh Florida
  • When you began covering the material I thought wow, I just wasted a lot of money, I will never pass the test! After the first day I absolutely knew I would fail. You covered an incredible amount of material in the 2 days. When I began taking the test I was amazed at the amount of knowledge I retained. I knew then I would do well. Your presentation was excellent. I did study the manual for some time, but, you made it happen. The review sheet asked if I met my objectives. I not only met but exceeded my objectives, 100 percent! I may never manage a pool but I certainly have the tools needed to start. The education I got was well worth the money. In closing keep up the good work, you are an excellent instructor.

    M. Reed Pennsylvania
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